tk171's Privacy Policy

tk171 is a trusted online gaming platform committed to providing users in Bangladesh with a safe and enjoyable gaming experience. This Privacy Policy ("Policy") describes how tk171 collects, processes, stores, and protects the personal information of its platform users.

This policy applies to tk171's website, mobile version, and all related services. By registering on or continuing to use our platform, you are considered to have given your consent to the terms of this policy.

We believe that user privacy is a fundamental right. That is why we follow a principle of transparency and want to clearly inform you of what information we use, why, and how.

A Identity Information

For registration and account management, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or other identity document details (for verification purposes)
• User's chosen username and password (stored in encrypted form)

B Financial & Transaction Information

For secure payment processing, we collect:

• bKash, Nagad, or Rocket account details (only the portion required to process the transaction)
• Deposit and withdrawal history
• Transaction date, amount, and reference number

C Gaming Activity Information

To improve the platform and ensure responsible gaming, we store:

• Game play history and session information
• Bet amounts and results
• Time spent on the platform and gaming patterns
• Bonus and promotion usage details

D Technical Information

Information collected automatically to ensure security and service quality:

• IP address and device identifier
• Browser type and operating system
• Time and date of platform access
• Page visit sequence and duration

tk171 collects information in the following ways:

• Directly provided information: Information you provide when filling out a registration form, going through the identity verification process, or contacting the support team.
• Automatic collection: Information automatically collected during platform use through cookies, web beacons, and log files.
• Payment processing: Necessary transaction information collected when a financial transaction is completed via bKash, Nagad, or Rocket.
• Information from third parties: Necessary information from identity verification service providers or fraud prevention services.

tk171 uses collected information only for the following purposes:

• Account management: Creating, verifying, and keeping your account active, and ensuring transactions are completed.
• Service delivery: Personalizing the gaming experience and displaying relevant bonuses and promotions.
• Security & fraud prevention: Detecting and preventing unauthorized access, fraudulent transactions, and suspicious activity.
• Legal compliance: Fulfilling obligations related to Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
• Responsible gaming: Identifying unusual gaming patterns and providing support where needed.
• Customer service: Resolving your complaints and questions, and sending necessary information.
• Platform improvement: Analyzing user behavior to improve the platform's functionality and usability.

tk171 shares information with third parties only in the following circumstances and only to the extent necessary:

1 Payment Service Providers

Necessary information is shared with bKash, Nagad, and Rocket to complete transactions. These providers follow their own privacy policies and we are confident in their data protection.

2 Game Service Providers

Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft — receive the necessary information to ensure safe and fair gaming. This information is used solely for operating games.

3 Security & Verification Services

Identity verification and fraud prevention services use limited information to maintain platform security.

4 Legal Authorities

Necessary information may be disclosed in response to a court order, legal investigation, or lawful request from a regulatory authority.

tk171 uses industry-standard technologies and practices to protect your personal information:

• SSL/TLS Encryption: All data transmitted between our platform and the user's browser is protected by SSL encryption.
• Data Encryption: Sensitive information — especially passwords and financial data — is stored using strong encryption algorithms.
• Access Controls: Only authorized personnel are granted access to the information needed to carry out their specific responsibilities.
• Security Monitoring: Continuous system monitoring is used to detect unauthorized access or unusual activity.
• Security Audits: Regular internal and external security assessments are conducted to identify and address vulnerabilities.
• Staff Training: All staff receive regular training on data protection and privacy.

tk171 retains information for as long as necessary to fulfill the relevant purpose:

• Account information: Retained while the account is active and for a specific legal period after the account is closed.
• Financial transaction information: Retained for the period required under financial regulations and Anti-Money Laundering rules.
• Gaming history: Retained for the period required for dispute resolution and responsible gaming monitoring.
• Technical logs: Retained for a limited period for security and system monitoring purposes.

Once the defined retention period has ended, or if there is no longer a legal basis for retaining the information, it is securely deleted or anonymized.

tk171 uses cookies and similar tracking technologies for various purposes:

A Essential Cookies

These cookies are essential for keeping the platform's core functionality running. This includes maintaining login sessions, security tokens, and saving your preferred language and settings. Without these cookies, the platform cannot function properly.

B Functional Cookies

These cookies remember your previous preferences and provide a personalized experience — such as your preferred game category or display settings.

C Analytical Cookies

User behavior is analyzed to improve the platform's functionality and usability. This information is processed in aggregate and is not used to identify any individual.

You can control cookie usage by changing your browser settings. However, disabling essential cookies may limit some platform functionality.

As a tk171 user, you have the following rights:

• Right of access: You can request to see what information we hold about you.
• Right to rectification: If any of your information is incomplete or incorrect, you can request a correction.
• Right to erasure: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information if legal obligations apply.
• Right to restrict processing: In certain cases you can ask us to limit the processing of your information.
• Right to data portability: You can request to receive your information in a readable format.
• Right to object: You can object to the processing of your information for specific purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

tk171 strictly enforces a 21+ age policy. Our platform is for users aged 21 and above only. We do not knowingly collect or process information from minors.

We attempt to prevent minors from accessing the platform through an age verification process at registration. If we are informed that a minor's information has been inadvertently collected, we will immediately delete that information and close the associated account.

If a parent or guardian believes their minor child has created an account on our platform, please contact our support team.

tk171 reserves the right to revise this privacy policy from time to time. In the event of any changes:

• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• For significant changes, users will be notified by email or through a platform notification.
• Continued use of the platform after notification will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may stop using the platform and request that your account be closed.

We recommend that you review this policy regularly to stay informed about the latest updates.

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

• 24/7 Live Chat:
  Log in to the platform and get instant support in Bengali and English directly via live chat.
• Email:
  [email protected]

For data protection requests, send an email with "Data Protection Request" as the subject. We will process your request as soon as possible.